Last updated: August 20, 2026
This Privacy Policy explains how Xin Xiao Mu (Linyi) Eco-Wood Co., Ltd. (“Xin Xiao Mu”, “we”, “us” or “our”) collects and uses personal data when you visit this website, submit a business inquiry or communicate with us.
1. Data controller
The data controller is Xin Xiao Mu (Linyi) Eco-Wood Co., Ltd., Linyi, Shandong, China. Privacy requests may be sent to [email protected]. The full registered address and any appointed EU/UK representative details will be added when confirmed.
2. Information we collect
- Contact and business information, including name, company, business email, country and telephone or WhatsApp details you provide.
- Inquiry information, including product interest, estimated quantity, specifications, messages and uploaded drawings or reference files.
- Technical information, including IP address, device/browser type, referring page, timestamps, server logs and security events.
- Cookie and analytics information where you consent to optional analytics or marketing storage.
- Commercial records created if we enter negotiations or a contract with you.
3. Purposes and legal bases
- To respond to inquiries, prepare quotations and take pre-contractual steps at your request.
- To perform and administer contracts, orders, quality matters and shipping.
- To protect the website, prevent abuse and maintain records based on our legitimate interests and legal obligations.
- To measure and improve the website where you consent to analytics cookies.
- To send marketing communications only where permitted by law; you may opt out at any time.
4. Retention
We currently intend to retain ordinary inquiries for up to 24 months after the last meaningful contact, contract and transaction records for up to seven years where required for tax, accounting or legal purposes, security/server logs for up to 90 days unless needed to investigate an incident, and cookie consent records for up to 12 months. These periods should be confirmed against our final operational and legal requirements.
5. Recipients and service providers
Data may be processed by authorised staff and suppliers that support website hosting, security, email delivery, analytics, file storage and professional services. We require service providers to use data only for agreed purposes and apply appropriate safeguards. We do not sell personal data.
6. International transfers
We are located in China, so information submitted from the EEA, UK or other countries may be transferred to and processed in China and in countries where our service providers operate. Where required, we will use an applicable transfer mechanism and supplementary safeguards. Before targeted EU/UK promotion, the final transfer mechanism and any required representative must be documented.
7. Cookies
Necessary storage supports security, forms and your privacy choices. Optional analytics and marketing storage is disabled by default and activated only after consent. See our Cookie Policy or select “Cookie settings” in the footer to change your choices.
8. Your rights
Depending on your location, you may have rights to be informed, access, correct, erase or restrict personal data, receive portable data, object to processing, withdraw consent and complain to a supervisory authority. We may need to verify your identity before responding. Send requests to [email protected].
9. Security
We use access controls, HTTPS, security monitoring, backups and other reasonable organisational and technical measures. No transmission or storage system is completely secure.
10. Children
This B2B website is not intended for children, and we do not knowingly collect personal data from children.
11. Changes
We may update this policy as our services or legal obligations change. The date above identifies the latest version.